We always endeavour to process the orders as fast as possible, but the processing times can vary depending on the volumes of orders we are processing at the time.Please allow extra time when placing orders during the busy periods, such as Halloween, Christmas and New Year and public holidays.Keep in mind that we can only ship orders during business days and not during weekends and public holidays.Most standard shipping orders will ship within two business days.Whenever possible we will get orders placed later in the day out the same day as well. ![]() Most express shipping orders placed by 10AM AEST, Monday to Friday, will usually ship the same day, excluding public holidays.Express Shipping is calculated at the checkout and depends on the order weight and delivery location.The standard shipping cost is $9.99 for orders going to CAPITAL areas, $14.99 for METRO areas and $19.99 for REMOTE regions (for more information check our Shipping and Delivery terms here).FREE standard shipping for orders over $119.00 going to CAPITAL and METRO areas (unfortunately there is no free shipping for orders going to REMOTE regions).We will have to charge additional fees for the return of the parcel.Delivery Methods, Times, & Shipping Costs If the parcel cannot be delivered, the carrier will return it back to Photobooth Props Ltd. If you miss the delivery you will have to collect the parcel from the delivery office. ![]() Please make arrangements to receive your order. Contact us by phone first to arrange shipping costs. International Orders are despatched by our courier and take around 2-10 days to deliver depending on destination country. These areas are not eligible for next day delivery. The following areas are eligible for free shipping on orders over £70 and under 2kg only, Northern Ireland, Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles, Guernsey, Jersey, Channel Islands, Isle of Man, Isle of Wight. If this attempt is unsuccessful the parcel will be returned and there would be further delivery costs if the parcel were to be sent again. If the delivery attempt is unsuccessful we will make one more attempt to deliver. It is a good idea to use an address where the delivery can be accepted. ![]() If the courier is running late, possibly due to unforeseen heavy traffic or an accident, they would also get a notification informing them that the driver will be late. A customer also has the opportunity to change the day of delivery at this point. It is also possible for a customer to get a notification when they are next in line for their delivery slot if this is requested in the morning when they receive notification of their hour time slot. Please make arrangements to receive this delivery. There is no Next day delivery for the following areas and orders will need to be sent by courier, Northern Ireland, Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles, Guernsey, Jersey, Channel Islands, Isle of Man, Isle of Wight.Īll next day courier deliveries are a fully tracked service with customer SMS and email notifications advising them of when their parcel will be delivered, and on the actual day of delivery a one hour time slot. ![]() *For orders over 2kg, free delivery does not apply for the following areas and orders will need to be sent by courier, Northern Ireland, Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles, Guernsey, Jersey, Channel Islands, Isle of Man, Isle of Wight. *Free delivery for all UK orders under 2kg. Orders over 2kg for Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles will be sent by courier service. For UK, small parcels, up to 2Kg we use Royal Mail and this is usually a 1-3 day delivery service
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